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FAQs

Quick FAQ Summary

If you don't agree with all the terms and policies, please do not use the website, product, information and service as part of your own free choice. Usage, subscription and purchase implies acceptance. This agreement has to be read, understood and complied in conjunction with legal all other terms, policies and disclaimers is only enforceable in India South Delhi courts jurisdiction for legal remedies.

 

1. Do I have to agree to these terms?

Yes. Using our website, products, or services means you accept our terms and policies to view, buy, sell or share.

2. What personal data do you collect?

We collect basic details like your name, email, and transaction info. Technical data such as IP address and browser type may also be collected.

3. How is my data used?

We use your data to deliver services, process orders, contact you, improve user experience and comply with legal requirements.

4. Do you share my data?

Only with trusted employees, affiliates, or third‑party processors when necessary. We never sell or rent your data.

5. How long do you keep my data?

Only as long as needed for service delivery and legal compliance. Retention periods vary by data type.

6. What rights do I have?

You can access, correct, or delete your public viewable data and account and withdraw consent at any time.

7. How do you protect my information?

We use strong cyber security measures. Credit card details are never stored on our servers.

8. What about cookies?

We use cookies to improve site functionality, fraud and remember preferences. You can manage or disable cookies in your browser settings as per your own choice.

9. Do you link to other sites?

Yes, but we are not responsible for their content or privacy practices. Please review their policies separately.

10. How will I know if policies change?

Updates are posted on our site and twitter. Continued use of site means you accept the new terms.

11. Which law applies?

All terms are governed by Indian law, with disputes solely handled in South Delhi courts.

12. What is conscious language and AI Human Vetting?

At Soulnature, we are passionate about providing accurate and trustworthy health information, and we believe that human expertise should always be the final seal of approval on all our content before publishing.

Soulnature is dedicated to upholding the highest level of integrity to bring you the most accurate medical information.

We may use Artificial Intelligence (AI) or similar technology to help develop certain aspects of our content, strictly following our principles regarding its ethical implementation, rigorously vetting its technology, and maintaining and remaining clear and transparent about its usage.

We maintain strict health editorial processes rooted in trustworthy, accessible, and accurate information. In some situations, we may use Artificial Intelligence (AI) or similar technology to help develop certain aspects of our content.

We have carefully created an AI Editorial Process to ensure that any content our team has created with the assistance of AI adheres to our rigorous medical and editorial process. It must also align with our principles regarding the ethical use of AI as outlined below.

Principles regarding the ethical use of AI
  • Rigorous vetting: Any potential use of AI must undergo rigorous vetting. This is based on an established set of criteria so that we can ensure AI tools and technology are unbiased, reputable, and trustworthy.
  • Human component: Soulnature is firmly committed to upholding human expertise as the final seal of medical and editorial approval before publishing. Content will never go straight from an AI tool or technology to publication without thorough human validation checks.
  • Transparency: AI may serve to support and enhance certain editorial elements. We strive to be transparent and clear about the use of AI in our editorial copy.

     


    Legal Information - Updated on 26th January 2026

    This statement has been prepared based on provisions of multiple legislation's, compliance and privacy best practices.

    The above has to be read in conjunction and part of 'All' other terms, policies and disclaimers of this and other associated/ linked site(s). Please see and check updated terms, policy and disclaimer legal links on footer of home page at part of your own responsibility.

    This policy relates solely to this website and associated owned web properties links only, if not stated otherwise within this document or other legal links on this site. Read Description of Terms Used

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